Sources of Help

 

Basic Bank Accounts

For a simple jargon free guide to Basic Bank Accounts produced by the Financial Service Authority go to: www.moneymadeclear.fsa.gov.uk/pdfs/bank_accounts.pdf

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Benefit Entitlements for Older People

Not sure what benefits you are entitled to and need advice contact:

Your local Age Concern
Website: www.ageconcern.org.uk

Department of Work and Pensions (DWP)
Website: www.dwp.gov.uk

For a Pension forecast if you will reach State pension Age before 6 April 2010 go to www.thepensionservice.gov.uk/atoz/atozdetailed/rpforecast.asp

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Bereavement Counselling

Cruse Bereavement offers help in understanding grief and loss.

Tel no. 0844 477 9400
Email: helpline@cruse.org.uk
Website: www.crusebereavementcare.org.uk

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Carers

Carers Helpline - being set up by DWP in summer 2008

Looking for advice on caring then see "Caring for Someone" at www.direct.gov.uk. See also The Princess Royal Trust for Carers at www.carers.org and www.counselandcare.org.uk.

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Debt

Phone Seafarers' Advice and Information Line (SAIL) on 0845 741 3318 or visit their wesite at: www.seabal.org.uk

or visit your local Citizens Advice Bureau
Website: www.citizensadvice.org.uk

or contact the Consumer Credit Counselling Service (CCCS) for free confidential advice on debt problems. The CCCS is a charity.
Freephone: 0800 138 1111
Website: www.cccs.co.uk

or visit Payplan
Website: www.payplan.com

Problems with paying energy bills?
British Gas and Scottish Gas energy users who are having difficulty paying their bills may be able to get help from British Gas Energy Trust and the Scottish Gas Energy Trust. Contact:
by phone: Charis Grants 01733 421021
by post: FREEPOST, BRITISH GAS ENERGY TRUST (no stamp required)
Email: bget@charisgrants.com
Website: www.britishgasenergytrust.org.uk

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Energy Saving

People who are 70 or older and owner occupiers or living in privately rented accommodation could be eligible for free cavity wall and loft insulation which could significantly reduce their heating bills. This is a government sponsored scheme which the power companies are required to operate and pay for to meet carbon emission reduction targets. To find out who is operating the scheme in your area contact the Energy Savings Trust on Freephone 0800 512 012, or see their website www.energysavingtrust.org.uk, or ring your local power company direct. For loft insulation there may be charge if your existing insulation is over a certain depth (cost of its removal) but cavity wall insulation is free. The client just needs to prove that they are 70 or older. An initial free survey will determine what needs to be done and confirm entitlement.

Need financial help to make your house warmer by insulation and / or heating improvements contact Warm Front. This is a government funded scheme to provide grants to make your home warmer and more energy efficient You need to be in receipt of certain benefits.

Call 0800 072 9006 to see whether you qualify

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Funeral Costs

The Seamen's Hospital Society may be able to help towards the cost of a funeral:

Tel no: 020 8858 3696
E-mail: admin@seahospital.org.uk
Website: www.seahospital.org.uk

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Holidays

For holidays for older people on low incomes contact: National Benevolent Fund for the Aged (NBFA):
Address: NBFA, 32 Buckingham Palace Road, London SW1W 0RE
Telephone: 020 7828 0200
E-mail: info@nbfa.org.uk
Website: www.nbfa.org.uk

Respite holidays

The Merchant Seamen's War Memorial Society, "Springbok" in Surrey.
Telephone: 01403 752555
Website: www.mswmsociety.org.uk

Mariners Park Care Home Wallasey, Cheshire, provides respite care for former seafarers of any rank and their dependants, it also enables those responsible for the delivery of their care on a daily basis to have a holiday/break from caring, or those who might need a period of recovery following a hospital admission. Care provided can be either residential or nursing. Contact the Care Home Manager (Sue Vick) on:
Telephone: 01513 468888
Email: svick@nautilusuk.org

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Home Repairs and Adaptations

Care & Repair England is a housing charity that provides advice for older and disabled people about organising home repairs and adaptations:
Website: www.careandrepair-england.org.uk

Contact your local Home Improvement Agency. To find out where it is phone 01457 891909 or visit: www.foundations.uk.com

Home Improvement Agencies are locally based, not-for-profit organisations. They help older, disabled and vulnerable homeowners or private tenants to repair, improve, maintain or adapt their homes. Their primary purpose is to help people continue to live in their own homes in comfort, safety, security and independence. 90% of residents in England have access to a Home Improvement Agency. They are sometimes referred to as 'Care & Repair' agencies or 'Staying Put' schemes.
Need a reliable Handyman to do repairs then contact your local Home Improvement Agency through 01457 891909 or at www.foundations.uk.com.

For the free installation of security devices, door and window locks, carbon monoxide detectors and smoke alarms by reliable fitters try the Help the Aged HandyVan scheme. This scheme has, as yet only limited geographical cover. Contact via their Administration Office 01255 473999 or website www.helptheaged.org.uk

Ask your Local Authority about a Disabled Facilities Grants

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Maritime Charitable Support

To find out more about the range of maritime charitable support available contact:

Merchant Navy Welfare Board
Address: 20 Palmerston Road, Southampton
Telephone: 0238 0337799
e-mail: enquiries@mnwb.org.uk
Website: www.mnwb.org

Seafarers' Benefits Advice Line (SBAL)
Telephone: 0845 741 3318
e-mail: sbal@btinternet.com
Website: www.seabal.org.uk

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Mobility

The Motability scheme is a government sponsored scheme available to those who receive the Higher Rate Component of the Disability Living Allowance. Motability operate a car scheme and a wheelchair / scooter scheme. See www.motability.co.uk. For enquiries about cars, telephone 0845 456 4566. For enquiries about wheelchairs and scooters Tel. 0845 60 762 60.

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Other sources of Charitable Support

To find out what other occupations offer charitable support go to the turn2us website at: www.turn2us.org.uk

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Pension Credit

Are you entitled to Pension Credit? The Pension Credit application line is a freephone number: 0800 99 1234. If you have speech or hearing difficulties the textphone number is 0800 169 0133. An Advisor will help you complete the form over the phone and send you the form to sign and return.

The Pension Service website: www.thepensionservice.gov.uk has an online calculator which enables you to work out your entitlement.

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Residential and Care Homes

Looking at residential or nursing care and not sure what is involved or how to proceed or your looking for the location of suitable accommodation then contact:

Counsel and Care, a registered charity that specialises in such advice:
Telephone: 0845 300 7585 or 020 7241 8555
E-mail: advice@counselandcare.org.uk
Website: www.counselandcare.org.uk

The Elderly Accommodation Counsel - a charity that offers advice and details of the location of accommodation:
Website: www.eac.org.uk

National Advice Line 020 7820 1343
Website: www.housingcare.org - which has details of home locations

Royal Alfred Seafarers' Society, Banstead Surrey - provides residential and accommodation including long term nursing care to ex-seafarers:
Telephone: 01737 353763
Website: www.royalalfredseafarers.com

The Merchant Seamen's War Memorial Society, "Springbok" in Surrey provides accommodation for retired seafarers.
Telephone: 01403 752555
Website: www.mswmsociety.org.uk

Mariners' Park
Run by NUMAST Welfare funds, Mariners' Park is situated on the banks of the River Mersey in Wallasey, Cheshire. It provides houses, bungalows and flats for nearly 140 residents living independently. Many also use the Park's own Domiciliary Care service - providing personal care and domestic help in the resident's own home. The Park also has a 32-bed Registered Care Home for those needing residential nursing or short-term/respite care.
Telephone: 0151 639 8454
Email: welfare@nautilus.org

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Support for Children / Education

Sailors' Families Society
Provides support to single parent families with a child under 16 years, to two parent families where one parent is too ill or disabled to work and the other acts as carer. Family must be in receipt of certain means tested benefits. Parent or guardian must have served a minimum period in either the merchant or Royal Navy.
Telephone: 01482 342331
Email: info@sailors-families.org.uk
Website: www.sailors-families.org.uk

The Royal Liverpool Seamen's Orphan Institution operates throughout the UK and provides financial assistance towards the education of the children of those who served in the Merchant Navy and the Fishing Fleet and where the family has lost a parent. Contact by telephone 0151 227 3417 or via their website: www.rlsoi-uk.org

The Royal Merchant Navy School Foundation can assist with the costs of education including University.
Telephone: 0118 978 1865
Email: admin@merchantnavy.org.uk
Website: www.merchantnavy.org.uk

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© 2008 Shipwrecked Fishermen and Mariners' Royal Benevolent Society